How Can We Help?
How do I change my password?
- From the Jump Panel select settings
- Enter your current password
- Enter your new password
- Select update my password to confirm your edit
What if I’ve forgotten my current password?
- Log out of your account from the account list
- From the sign-in page, select Forgot my password
- Enter your email address
- Check your email for the change of password link
- Click the link to be guided to create your new password
Note: This may take up to several minutes to arrive in your inbox. If you don’t see it after several minutes check your email spam folder